Receptionist pricing

What's included in $49/month

• 500 minutes of inbound calls per month. Counter resets monthly on your subscription date.
• Dedicated US or UK phone number. The number is yours — we don't share it across customers.
• Unlimited test calls from browser. Counts against the 500 but most users only test a few minutes total.
• Unlimited cadence + setup edits. Re-sync to Retell as often as you want.
• Built-in calendar. Or wire your own CRM for free via Custom APIs.
• All transcripts + call summaries. Stored in HQ, exportable any time.

Overage

Past 500 minutes in a billing cycle: $0.15/minute via Stripe metered billing. Charged on your next invoice. We don't throttle or cut off — calls keep coming through at the per-minute rate.

Reality check: a typical local-services business runs 50–200 minutes/month. 500 minutes covers most use cases comfortably. If you're a high-volume call center, talk to us about a custom plan.

Phone numbers

We provision via Retell AI. US numbers cover all area codes; UK is currently UK-wide (geographic numbers, not toll-free). We don't yet support number porting from existing carriers — set up Iris on a new number and forward your existing line to it for the same effect.

Cancellation

Cancel any time from your billing portal. Two things happen:

• The Retell agent is decommissioned immediately
• The phone number stays on your account for 30 days as a grace period — you can resubscribe and keep the same number

After 30 days the number is released back to the pool. If you cancel and resubscribe later, you'll get a new number.